How do I reach the bottles?

Can you scratch the back of your head? If so, that's where the bottle is, just reach back while in your normal stride and it's easy to grab!

How do I wear the bottle based packs?

The key to fit is to cinch the sides first and get them nice and snug. This sets the anchor and makes them super stable so you don't have any movement.

How do I wash the bottles?

Hand washing is always best. The top rack of the dishwasher is safe too!

How do I wear the pack?

The first step with all of our hydration packs is to put it on and leave the front loose. Then tighten the side straps which anchors them to the front of your shoulders. This is what controls movement and ensures a rock solid stable pack. Next tighten the front chest straps to just snug, not crazy tight. Then have fun!

My hydration pack stinks, how do I wash it?

Yuk! But hey, we get it! Check our cleaning guide which shows a few options on cleaning.

How do I keep my hydration bladder clean?

We get asked this one a lot. Check our tips for a clean bladder — regular cleaning after each use is key.

I am a petite person, which packs will fit me best?

All of our packs except the HydraQuiver Double Barrel will fit you very well. Our most popular for petite runners are the HydraQuiver Single Barrel, Vest Pack 1, RFP, Gear Vest, and Endurance Pack.

What makes your packs different?

Lots of things! Fit — Our packs mount on your upper shoulders which is a very stable area while running. Temperature Regulation — our design keeps breathability at a max. Bottles — Our bottle based systems allow maximum heat transfer away from your body. Materials — We use tough materials that will last you a very long time.

What does your warranty cover?

We have a 1 year warranty on our products. However, if you ever have a problem please reach out to us via our contact page and explain what the problem is. We can often repair gear if something out of the ordinary happens.

What is your return policy?

We have a 30 day return window on our products. We want you to actually use our gear and ensure you push it to its limits before returning. If after doing so you still don't like it, just reach out and we'll provide return instructions.