The Story - Our company started with the premise of the hydration pack first. The concept came about one evening after a fun day of exercise and hydration frustration. After a couple glasses of wine that night I decided to take action and put some work into our concept. So I went into the garage and destroyed a gun holster, tie down, and a waist pack to build our first HydraQuiver prototype. I went on a little jog with the pack and realized it was a solid concept, so I came back to tell my wife we're starting a company and we need a name. For the next 3 hours brainstorming was full speed in front of the imac on godaddy trying name combos based upon trail running, dirt and my middle name which is Clay. My wife wouldn't let me name our first boy Clay despite my request, so I told her I'd turn it into our company name somehow. Unfortunately I couldn't get anything to sound right with Clay, so looking back at my Kansas roots mud was a norm of life, so Clay turned to Mud and I've always liked the color Orange so the two came together and voila...Orange Mud! The funny part is that night I bought about 30 domain names, from that we may someday have a vineyard, a custom bike building company, a vodka distillery, and who knows what else.
Philosophy - At Orange Mud it's very simple, make the most efficient, well crafted gear. Our design team has spent years competing in adventure racing, mountain bike racing, trail running, marathons, Ironman's and some awfully fun outdoor adventures. Years of training for these events has often left us searching for the next best thing, but many times it's just not there. So we figure someone has to make it, why not us? We have a lot of ideas but realize that we may not all be the sharpest tools in the shed. If there is something that you always thought would be awesome, let us know. Maybe we'll turn the idea into reality.
Communication - Feedback is appreciated. We're always looking for feedback to improve our products. If you have an idea or feedback for our gear by all means drop us a line and we will be glad to talk with you about it. We have tried hard to ensure every base was covered, but one thing consistent about building a better product is that challenges never seem to stop and one fix today leads to tomorrows problem.
Keep it simple - Just as we are trying to keep the design simple, our storefront is the same. Low cost shipping, as eco friendly as possible, and American made wherever possible.
Warranty Info - We stand firmly behind all product sales. Should you have a problem at any time don't hesitate to reach out. Manufacturing defect? Let us know, we'll replace it for the lifetime of the product. Did you forget it on the bumper when leaving the trail head and now after miles down the road your pack looks like swiss cheese? That sucks. No worries, everyone does it, even famous people like Chevy Chase leave things attached to bumpers that don’t make out so well. Even for things like this, let’s call it the “crap happens” policy, let us know and we’ll replace it for a fair charge.
If the gear isn't performing to your expectation contact us and we'll replace it, refund, or repair it. Keep in mind some returns may require discretion.
Product Care - We love our packs, hopefully you do too. To keep them clean we suggest using a mild soap and a damp cloth to clean the inside and out of the pack. Using detergents or solvents will ruin your pack. Please air dry the packs, all compartments open, after cleaning. Using your dryer will harm the fancy coatings on the material.
Thanks from the Orange Mud team!